Payment Policy – Tippy Beauty

Effective Date: December 27, 2024
Address: 2509 Mulberry Lane, West Palm Beach, Florida, United States
Phone Number: 561-844-0176
Email: info@tippybeauty.com
Website: https://tippybeauty.com

At Tippy Beauty, we are committed to offering a smooth and secure shopping experience. This Payment Policy outlines the methods and procedures used to process payments for cosmetic and beauty products purchased through our website. By making a purchase, you agree to the terms and conditions set forth in this policy.

1. Accepted Payment Methods

We accept a wide range of payment methods to make your shopping experience as convenient as possible:

  • Credit and Debit Cards
    We accept all major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover
  • Online Payment Platforms

    • PayPal
    • Apple Pay
    • Google Pay
  • Gift Cards and Store Credit
    Tippy Beauty Gift Cards and store credits can be redeemed at checkout for either full or partial payment.

2. Payment Process

  • Order Placement:
    When you select your products and proceed to checkout, you will be prompted to enter your payment details. Once you have completed the payment form, you will have a chance to review and confirm your order before finalizing your payment.

  • Payment Authorization:
    Upon confirming your order, the payment will be authorized through your chosen payment method. The amount will be charged to your payment method at the time of purchase. Should there be any issues with your payment (e.g., incorrect card details or insufficient funds), we will notify you to resolve the issue promptly.

  • Order Confirmation:
    After your payment is successfully processed, you will receive an order confirmation email with your order details and a receipt. This email serves as proof of your payment.

3. Billing Information

  • Accurate Information:
    To ensure smooth processing of your payment, please provide accurate billing information, including your name, billing address, and payment details. Any incorrect or incomplete information may result in delays or issues with your payment.

  • Address Verification:
    All transactions are subject to address verification. If discrepancies are found in your billing information, we may contact you for clarification, potentially delaying the processing of your order.

4. Currency and Taxes

  • Currency:
    All transactions are processed in U.S. Dollars (USD).

  • Sales Tax:
    Sales tax will be applied to orders in accordance with Florida state law. The applicable sales tax will be calculated during checkout and included in your final order total.

5. Order Confirmation and Receipts

  • Confirmation Email:
    Once payment is successfully processed, you will receive an email containing an order confirmation. This email will include the order details, total amount, taxes, and any applicable discounts.

  • Invoice:
    An invoice will be attached to the confirmation email for your reference. If you require a physical copy of the invoice, please reach out to us at info@tippybeauty.com.

6. Refunds, Returns, and Cancellations

  • Refund Policy:
    Refunds are subject to our Return and Refund Policy, available on our website. If your return is eligible, we will process a refund to the original method of payment within 7-10 business days.

  • Cancellations:
    Orders can only be canceled if the request is made within 24 hours of placing the order. Once an order has been processed or shipped, it cannot be canceled. Please refer to our Return Policy for more information on how to return items.

  • Damaged or Defective Products:
    If you receive a damaged or defective product, please contact us immediately at info@tippybeauty.com. We will work with you to resolve the issue, which may include a full refund or a replacement.

7. Security

  • Data Protection:
    We prioritize the security of your personal and payment information. All transactions are encrypted to ensure your data remains safe.

  • PCI Compliance:
    Tippy Beauty is fully compliant with Payment Card Industry Data Security Standards (PCI-DSS), ensuring your payment information is processed securely.

  • Fraud Prevention:
    We use fraud prevention tools to detect and prevent unauthorized transactions. If we suspect any fraudulent activity, we may contact you to confirm the transaction.

8. Payment Disputes and Chargebacks

  • Chargebacks:
    If a chargeback is initiated with your bank or credit card provider, we may take action to recover the amount of the chargeback, including reversing the chargeback or pursuing legal action if necessary.

  • Disputes:
    If you encounter any issues with your payment or believe a mistake has been made, please contact us directly at info@tippybeauty.com. We will assist you in resolving any disputes related to your payment.

9. Subscription Services (If Applicable)

If you subscribe to a recurring service (such as a beauty box subscription or automatic product delivery), you will be billed according to the terms of your subscription plan. Payments will be processed automatically, and you may manage or cancel your subscription at any time through your account or by contacting us.

10. Customer Support

If you have any questions or concerns about this Payment Policy or your payment, our customer service team is here to assist you:

Our customer service team is available Monday through Friday, from 9 AM to 6 PM EST.

Tippy Beauty reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, so please review it periodically to stay informed of any updates.

Thank you for choosing Tippy Beauty! We look forward to providing you with excellent products and service.